Last Update: November 16, 2023

  1. Order Cancellation
    1.1. At RANGREZZ, we understand that circumstances may arise that require you to cancel your order. We aim to make this process as straightforward as possible.
    1.2. You may cancel your order within 24 hours of placing it. To initiate the cancellation process, please contact our customer support team at support@rangrezzwears.com.

  2. Cancellation Eligibility
    2.1. Orders are eligible for cancellation only if they have not been dispatched from our warehouse.
    2.2. Customized or made-to-order items may not be eligible for cancellation, as they are crafted specifically for you.

  3. Cancellation Process
    3.1. To cancel your order, please send an email to support@rangrezzwears.com with your order number and the reason for cancellation.
    3.2. Our customer support team will review your request and confirm the cancellation if it meets the eligibility criteria.
    3.3. If the order has already been dispatched, you may need to follow the return process outlined in our Return Policy.

  4. Changes to Orders
    4.1. Once an order has been confirmed, changes to items, sizes, or quantities may not be possible. Please review your order carefully before confirming your purchase.

  5. Communication of Changes
    5.1. RANGREZZ reserves the right to modify or cancel an order in cases of product unavailability, pricing errors, or any other circumstances that may affect the fulfillment of your order.
    5.2. In such cases, our customer support team will promptly communicate with you to discuss available options.

GRIEVANCE OFFICER
In compliance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are mentioned below:

Contact Person: Mrs. Preti Mishra | RANGREZZ (www.rangrezzwears.com)

Address: 1083 (Back portion),
Gali Raja Uggar Sain, Bazar Sita Ram,
New Delhi 110006, INDIA
Phone: +91 7649825188
Email: legal@rangrezzwears.com

In case of any queries about this policy or any other concerns, please email us at legal@rangrezzwears.com.

By using our Website, you acknowledge that you have read, understood, and agreed to the terms of this Cancellation Policy.